Contact Us

Questions about a pack, a download that has expired or a refund? Email us and a real person will reply, usually within 2 business days.

Help us help you faster

For order or download problems, please include:

  • Your PayPal order ID (in your PayPal receipt email)
  • The pack you bought, for example NAPLAN Year 5
  • A short description of what went wrong

Useful links